Return and Cancellation Policy

At Cherry Collectionz, we want our customers to have a pleasant shopping experience. Please read our return and cancellation policy carefully.

Order Cancellation

Orders can be cancelled within 24 hours of placing the order. Once the order has been processed or shipped, cancellation may not be possible.

To request an order cancellation, please contact us as soon as possible through the contact details provided on our website.

Returns

If you receive a damaged, defective, or incorrect product, you may request a return within 3 days of delivery.

To initiate a return, please contact us with your order details and clear images of the product.

Returned items must be:

• Unused and in original condition
• Returned with original packaging
• Not damaged or altered by the customer

Non-Returnable Items

Certain items may not be eligible for return due to hygiene or product nature, including:

• Used or worn clothing
• Jewellery items
• Items damaged by the customer

Refunds

Once the returned item is received and inspected, we will notify you about the approval of your refund.

If approved, the refund will be processed within 5–7 business days through the original payment method or another suitable method.

Contact Us

For return or cancellation requests, please contact Cherry Collectionz using the contact information available on our website.

Cherry Collectionz
Mobile: +91 9746634402
Email: kalhara.cherry@gmail.com